Leaving Level 7 Internet? Let’s not disconnect just yet.

We value your business and would appreciate the opportunity to assist before proceeding with cancellation.

Slow speeds? Billing concerns? Relocating? We have successfully assisted many customers in similar situations.

You may consider the following options:

• Downgrade or convert to a more affordable package
• Apply for a retention discount (subject to approval)
• Relocate your service
• Arrange a service takeover by the new tenant or owner
• Speak to our Senior Technical Team regarding service performance

Our team is committed to finding the most suitable solution for your needs.

To proceed with any of the above options, please email us at cancellations@level-7.co.za and indicate your preferred retention option.

Should you still wish to proceed with cancellation, you may continue below, but we’ll miss you.