As the Financial Clerk at Level-7 Internet, you will play a crucial role in managing and reconciling various financial processes, including debit orders, fuel expenses, equipment tracking and customer accounts. You will work closely with the accounts team and other departments to ensure financial accuracy and smooth operations.
This role is open to candidates of all backgrounds and abilities.

Education, Certifications & Experience

• National Senior Certificate (Matric or Similar)
• 2 – 4 years of proven experience in financial, accounting or administrative roles with a focus on accounts payable/receivable, invoicing and reconciliations.

Skills & Competencies

• Fully bilingual in English and Afrikaans (spoken and written)
• Computer literate with proficiency in Microsoft Excel and/or Google Sheets.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks simultaneously and meet deadlines.
• Strong numerical skills and an understanding of accounting processes.
• Excellent communication skills, with the ability to engage with customers and colleagues in a professional manner.
• A professional and customer-focused attitude, with the ability to handle challenging situations with tact and diplomacy.
• Strong time management and ability to work under pressure.

Debit Orders

• Process and reconcile monthly debit orders to ensure correct payments are made.
• Address any discrepancies or issues related to debit order collections and payments.
• Follow up with customers or financial institutions on failed debit orders and initiate corrective actions.

Fuel Spend

• Track and report on fuel-related expenses, ensuring accurate allocation and reconciliation with company records
• .Assist in the management of fuel spend budgets and report any anomalies or discrepancies.
• Compare the fuel efficiency of the company’s work vehicles to identify which is the most cost-effective in terms of fuel consumption.

CPE Journal

• Maintain and update the CPE journal, ensuring all transactions related to equipment are accurately recorded.
• Track equipment sales and returns and reconcile the journal to the financial records.
• Keep track of inventory on customer profiles and work closely with operations to ensure inventory is assigned correctly to each new customer.

Card Payment Reconciliation

• Reconcile card payments processed by customers with the company’s financial records.
• Address discrepancies between payment records and financial accounting software
• Work closely with the accounts team to ensure all payments are properly accounted for and classified.

Equipment Retrieved Reconciliation

• Reconcile and track all equipment retrieved from bad debt customers.
• Ensure all returned equipment is financially reconciled.
• Reconcile all received payments for handed-over accounts.

Arrears Received Reconciliation

• Ensure that arrears payments are allocated correctly.

Handovers

• Generate and send imminent handover notices to customers whose accounts are at risk of being handed over.
• Ensure the cancellation of fibre lines have been completed accurately.
• Suspend services as necessary.
• Send financial overdue notices to customers.
• Accurately capture customer handover information.
• Invoice and add equipment that needs to be recovered to the handover process.
• Compile handover mandates.
• Liaise with the debt recovery team regarding any accounts in question.

Suspensions

• Monitor accounts for service suspensions due to non-payment.

Extrapolation

• Assist in extrapolating data from financial reports to support decision-making processes.
• Prepare financial projections based on current trends and historical data.

Credit Check Report

• Prepare and provide a credit report on the credit scores of customers who have been handed over for bad debt.

Actual Loss Report

• Provide a comparison report based on arrears retrieved versus handover totals.

Cancellations

• Reconcile cancellations with billing and payment systems to ensure accurate finalisation of accounts.

Vuma AE Cancellations Check

• Verify the suspension status of customers scheduled for cancellation on the Vuma AE network.

Hard Filing

• Maintain physical filing systems for all financial records, ensuring that all documents are securely stored and easily accessible.

Ad-Hoc Duties

• Perform any additional ad-hoc duties as required by the company